FAQs
WHERE DO YOU SHIP TO?
We ship Worldwide
HOW MUCH IS SHIPPING? ( Shipping is free for the month of October )
Shipping to all countries - Worldwide - is £5.50
WHAT IS THE SHIPPING TIME?
Shipping times can vary; usually you will receive your item within 10 - 20 days. Due to the current pandemic situation throughout the world, some deliveries can be delayed which unfortunately is not in our control but we will do our up-most to deliver your goods on time.
WHERE ARE YOUR SUPPLIERS BASED:
Our suppliers are from the UK, China, Spain, United States and Australia
REFUND POLICY?
If you are not happy with your item; please use the contact form to let us know and we will refund you after the item is sent back.
Yes you can - at the bottom of each page is a currency convertor; just click on the currency of your choice.

- What countries do you ship to and the shipping cost?
( CURRENTLY FREE SHIPPING WORLDWIDE)
All countries:
UK - £4.00
World-Wide - £5.50
Furniture over 15 lbs
UK - £10.00
World-Wide - £30.00
- When will I receive my order?
Shipping can vary; usually you will receive your item within 10 - 20 days; however due to the current pandemic situation through out the world, some deliveries can be delayed which unfortunately is not in our control but we will do our up-most to deliver your goods on time. Our suppliers are based in the United States, Australia and China.
- What do I do if I received a defective order?
Please email rari.luxuries@gmail.com or fill out the contact form in the menu option stating the problem and we will be happy to refund or exchange
- How do I contact your company if my question isn’t answered here?
Please email us at rari.luxuries@gmail.com or use the contact form from the menu options - If we are online, you can also use our Live Chat service for immediate help.
- What is Live Chat?
This instant messaging service connects you to a member of our customer service team who will be able to answer your questions and give assistance there and then.
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How does it work?
You'll see Live Chat as an option on the bottom right on the home page - with a Speech Bubble Icon
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I am looking for a particular style/piece of art; can you help?
Yes we can. Please use the contact page to let us know what you are looking for and we will do our best to provide.